All orders are generally completed within 24 hours, the exact time depends on the items you buy. Orders are still shipped or delivered on weekends or holidays. You always can check your order status on our website. If we are experiencing a high volume of orders, shipments may be delayed by a few hours.
After receiving and reviewing your payment, we will send your ordered goods to you in-game through face-to-face trade, in-game mail, auction houses, and other secure methods.
1. How To Do Face-To-Face Trade?
We will stipulate a time to trade items to you at a certain location in the game. The estimated trading time is 5 minutes and 1 hour.
2. How To Do an In-game Mail?
After we get your game ID, server and other information, we will use the in-game mail system to deliver the item to you. The estimated trading time is 5 minutes to 20 minutes.
3. How To Do Auction House Trade?
Please put a certain in-game item on the in-game auction house according to the agreed sellout price, and we will buy the item with the game currency within a certain period of time. The estimated trading time is 5 minutes to 2 hours.
4. How To Refund & Exchange?
- You can feel free to cancel your order and get a full refund before delivery.
- Refund is not accepted once the order completed.
- If the product delivered to you is not the one you ordered, you can contact us for exchange or refund, we will handle it for you in 24 hours.