FAQ
What kind of payment methods do you support?
The following major credit cards are accepted.
- Paypal
- Paysafecard
- BTC
- Alipay
- Webmoney
For other payment methods,you could see it when you jump in paying page.Don’t worry if your credit card is not listed, you can also use Paypal which supports most local credit cards or other methods of payment like bank transfers.
Payment can’t complete / Page jumps takes too long!
When the program can’t complete the process,please try the following:
- Make sure your browser allow the pop-up windows when paying your order.
- Try to refresh the payment page.
- If that doesn’t work try to use a different browser.
- Finish the payment
In 99% of cases this will solve the problem. If you still have issues please contact with our live support send us an email.
Is it legal to buy game products on your website?
Yes, it is.We have been in game business for 10 years already,a group of professional suppliers and staffs obtain the virtual currency by their hardworking.So far, we don't get any feedback that customer's account been banned.
Why do the prices change so frequently?
The price is changing at any time because of the marketing fluctuation, Usually,the price shown on the website is the final exact price.Our price is so competitively than many other sites.
What is the order procedure?
The typical order procedure is as following.
- Add the products which you favored to the shopping cart
- Write down your character name in your order
- Fill the contact information blank.Please make sure your e-mail address is right.
- Finish the payment
- We arrange the delivery after we receive your order.
- we could check your order status by your order number or ask live support’s help.
Why do you need my phone number?
Please provide us your real phone number we may use it to send you important notifications and confirm your order information or update you order status. We never sell or distribute your information. Additionally, enterprise-level security keeps all your personal data safe.
How quickly will I receive my order?
Basically, each kind of game have different delivery time.In the majority of cases,we will deliver your order in time. However,it also might been influenced by stock, demand, market circumstances,incomplete or wrong order information.
If your order takes long time abnormally,please contact with us live support.
How does the member point work?
- Register on MMOPIXEL will get 100 original points.
- Make sure you have registered, every order will add 5% of your order’s value to your member point.
- Every 100 points can save 1USD.
- you will get extra point when your friend buy form us by the recommend link that you provide.
